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About Us

Combine knowledge, experience, integrity
and professionalism, that’s the Susan Chell Team.

Our Values


The needs and best interests of our clients
are at the heart of everything we do.


We’ve been doing this for 28 years and
still love every minute.


For us, family is mindset; it is about support,
compassion and connecting to your community.
We care!


We are beside you every step of the buying and
selling process.


We respect the emotional and financial
investment our clients make buying or selling a

Making a difference

Whether this is for our clients, or giving
back to our communities, we strive to go above and

Team Profiles

Susan Chell


Susan grew up in Ottawa, raised a family here and built a successful business, helping clients buy and sell homes for over 28 years. Susan is exceptionally well-respected in Ottawa not only for her unparalleled professional track record and high ethical standards, but also for her dedication to her career, family and local community.

Patti Brown

Sales Representative

A mutual friend introduced Patti to Susan 12 years ago, thinking they would make a great team, and they haven’t looked back since. They share core values of integrity, honesty and caring. The team supports one another ensuring a client always has two dedicated people working with them.

Sarah Toll


Sarah is an accomplished relationship manager who takes pride in helping her clients find their dream home. Her family-oriented values, cheerful approach, and empathy make her the perfect fit for the Susan Chell Team.


Laura Scott

Administrative Assistant

Laura Scott brings an unparalleled level of administration to the Susan Chell Team. Her friendly, courteous and professional manner shines with each new and existing client. Laura previously spent three years working for the Susan Chell Team and is thrilled to be back.

RE/MAX Hallmark Realty Group, Brokerage

The Susan Chell Team is part of Re/Max Hallmark Realty Group Brokerage. We chose this brokerage as it is known for its service excellence, high standards and allows us to help clients internationally. If you are moving to Ottawa or relocating out of the city, we can help you through this international network.

RE/MAX Hallmark Group Mission

RE/MAX Hallmark Group is recognized for its outstanding realty professionals who provide excellent residential, commercial and investment real estate services and significant contributions to the community.

RE/MAX Hallmark Group Vision

The REALTORS® and staff of RE/MAX Hallmark Group work with shared values to make a difference in the lives of clients, customers and the community.

As one of the largest real estate offices in Ottawa, RE/MAX Hallmark Group
has a reputation for attracting many top real estate professionals. RE/MAX Hallmark Group leadership backs the company Mission and Vision by providing support to its REALTORS® while recognizing their independent styles and business approach.